What is this document?
Website terms and conditions form a contract between the website operator and users. They explain who may use the service, account rules, prohibited conduct, ownership of content, payment and subscription terms, refund policy references, privacy and data handling pointers, disclaimers, limitation of liability, termination rights, and dispute resolution. Users typically accept by clicking 'I agree' or by continued use of the site.
When do you need it?
- Launching a new SaaS product or mobile app in India
- Operating an e-commerce or D2C online store
- Running a marketplace or two-sided platform
- Updating outdated terms after adding payments or user accounts
- Complying with payment gateway or app store requirements
Key clauses and elements
- Service description — what the platform provides and eligibility
- Account and acceptable use — registration, passwords, and prohibited conduct
- Fees and payment — subscriptions, billing, taxes, and refunds
- Intellectual property — ownership of site content and user-generated content license
- Privacy — reference to privacy policy and data practices
- Disclaimers and liability — 'as is' service and caps on damages
- Governing law — laws of India and courts of a named city
Frequently asked questions
Related documents
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